Its been quite a busy few years and I'm so very grateful for all of the horses and humans I've gotten to meet.
It's time for a bit of an adjustment.
I will continue the work I find so rewarding; Chiropractic, Acupuncture and Saddle Fitting. That said I have been stretched to my limits recently and have been working on making some changes.
The first change is to my saddle line-up. I have had the great pleasure to work with a number of companies both small and large. I will continue to work with the ones that have consistently produced a product I'm happy to represent. My considerations are based on both product quality as well as customer/fitter communication and service concerns. Please visit this page for future updates on these brands and and examples of my favorite models.
The second change is the toughest. I'm forever humbled by the many referrals and recommendations my clients give for my services. I love having a largely word of mouth business. However, I find myself stretched thin with not enough of my energy to serve myself, my clients, my horses or most importantly my family to my standards. With this in mind please know my schedule is consistently booking 4-8 weeks out. Sometimes I simply can't get there as I hoped because you're not near my many other requests and so you may have to be delayed until I can fill a day in your region. Please know that I frequently have well over 50 messages to attend to and if you haven't heard from me within 3-5 days it is not personal and I would appreciate a gentle nudge. If this is unacceptable to you I understand and may be able to offer suggestions for care elsewhere. Additionally, because of the demands on my schedule at this time I will no longer be accepting requests for appointments from new clients. There may be some exceptions to this rule (such as a new client at a barn I have well established connections with). Additionally, I'm hoping to arrange for a truck in location or two in order to save driving time and the pressure it puts on my schedule. There may be opportunities to see new clients at these locations when I secure appropriate agreements. Similarly, I am hoping to attend a number of shows as a vendor/sponsor. At these shows I may also be able to work with new clients. If my schedule allows for new clients in the future I will be sure to update.
Lastly please know how tough this past year has been on saddle fitters and veterinarians too. We have benefitted in large ways from what has turned out to be a boom businesses in the pandemic economy. This has been a mixed blessing as we find ourselves struggling to provide timely care and products. There have been many additional frustrations such as long lead times on saddles and related equipment due to increased demand, rolling shutdowns in the UK as well as throughout the world and of course component part shortages. My clients and their equine partners are having to wait longer than ever for ordered saddles and I'm having to wait even longer for demo options. Sometimes I haven't scheduled you because I know I don't have what you need and I'm hoping a demo saddle arrives or is returned soon. Its been tough on all of us, I know I speak for the manufacturers too when I say that we all appreciate your continued patience.